The Value of a Mobile Application for Your Salon 📲

Therefore, the creation of mobile applications has become crucial for all businesses, including salon enterprises, which are no longer an exception.

Digital marketing is no longer limited to websites. In order to access a larger market, many salons today have chosen the mobile application method. A mobile app will improve your online presence and allow you to connect with your customers online. The app can easily promote your business to your target market. 

The salon business offers customers two ways to get in touch with service providers: a website and a mobile app. A mobile application, however, provides a superior user experience than a website. Therefore, the mobile app is the top option for your customers.

Here are 6 major reasons to convince you to add your business on a mobile application:

#1 Brand Recognition

Your salon requires a strong brand if it wants to draw in more and more clients. Up until now, you may have used conventional branding strategies to promote your business, such as magazine publication, flyer distribution, or web advertising. 

To help you brand your business in a different way, you must now move to a mobile application. 

Why is mobile application branding unique and so successful? 

Your customers can always refer to and tap the app symbol anytime they require your services by downloading the mobile application to their smartphones. To ensure that customers don’t forget your business name, you can also send them push notifications at various times.

#2 Easy Booking

Customers only need to press the symbol and select their preferred day and hour to confirm an appointment when they have your mobile app installed on their devices. 

When customers need your services in the future, they will always think of your salon because of the simpler booking process. 

In the old days, we had to phone the salon to make appointments. At the same time, the salon owner has to get involved personally in order to make the booking process smoother. However, having a mobile app makes the booking process automated & quicker.

#3 Geolocation 

A salon app should offer location features like location alert that keep your salon or barbershop in the user’s mind so they can choose your service at any time, even if it’s just for the discount benefits. Apps for hair salons with GPS systems can direct potential customers to your salon’s actual location. This type of data is a smart marketing approach that boosts sales and improves user experience.

#4 Communicate with Your Customers

In order to communicate with your customers, a mobile app is one of the best things you can have. An app can include a chat feature that will let you instantly respond to queries from users and suggest services to them. This communication feature will increase app usage and increase the value customers receive from your business. 

Adding a personal touch to your communication method can contribute to customer retention. It can improve user experience and result in the acquisition of more customers.

#5 Up-Selling

If you are running a salon business, there are chances that you must be selling aftercare products too. You may not want to pitch each and every customer who visits your salon, to buy your products along with the services. But a mobile app can. When the users book your salon services using a mobile app on their device, your app can recommend some of the best selling products to them at the same time. 

Yes, it is certainly possible to program your booking process in such a way that it helps you to up-sell.

#6 Time-saving and simple accessibility 

In today’s quick-paced modern society, time is undoubtedly an important factor. We are all well aware of the value of multitasking in terms of time savings and speedy completion of various activities. 

How amazing it would be if your clients could book all appointments using a salon mobile app while they were at work! 

You can also send your customers reminders, alerts, and notifications about bookings to improve the customer experience. This would demonstrate your commitment to and appreciation of your customers.

#7 Images showcasing your talents

Apps can help clients find the right stylists based on their extensive gallery of high-quality images. Photos are a great way to brand yourself and help your clients automatically recognise your work. Clients love photos, and it’s a great way to catch and keep their attention. This not only helps clients find a stylist that is the best fit for them, but it also helps them quickly determine if a particular stylist can actually help them achieve their perfect cut and colour. Since not all stylists specialise in dimensional balayage or baby lights, and not all stylists can expertly craft a pixie cut or edgy undercut, that’s where images come into play. Rather than waiting for clients to ask if you offer a certain service.

No one enjoys countless appointments spent trying to find the right stylist, so start taking more high-quality photos and give your clients and potential clients the confidence that you can create a variety of looks. Customers also often don’t know what they want or need, but a great image can inspire them and take them from an indecisive shopper to a fully committed, loyal client who will inevitably spread positive word of mouth and refer others who complement or ask them where they got their hair done.

The salons of today are very different from the conventional salons of the past. Salon owners are already adopting new technology, which has not only resulted in a significant change in their workplace cultures but also many new inventions and treatments that consumers are less familiar with. Your hair salon may be doing alright right now, but it can certainly do better. Getting your salon on a mobile app streamlines your procedure. Instead of undertaking time-consuming tasks that your app can handle, like booking appointments, you’ll be able to spend more time working. Customers will appreciate the app’s catalogue of services that includes images of styles, client testimonials, ratings, and videos. 

A fabulous customer experience will be enhanced by an app.